Spa Ceylon Wellness Club

Welcome to Spa Ceylon Wellness Club - the exclusive reward & recognition program for our most treasured spa guests and boutique customers. Join today to begin enjoying our range of pampering privileges to soothe, calm & relax your body, mind & soul.

Membership privileges include rewards points, priority spa bookings, special offers, previews, gifts & invitations to exclusive events. Members also receive a free Spa Ceylon luxury spa ritual on their birthday, in addition to the option to transfer rewards points to the Sri Lankan Airlines Flysmiles Program to enjoy a world of air travel benefits.

Spa Ceylon Wellness Club membership programme has 4 tiers.

Titanium Rewards

Platinum Rewards

Emerald Rewards

Classic Rewards

To receive Spa Ceylon Wellness Club Classic membership, simply download the Spa Ceylon mobile App through the below link.

To enter to Emerald Rewards tier, simply spend a minimum of Rs.5,000 on a single bill at any Spa Ceylon boutique or spa and start earning points right away. Emerald members earn 25 points for every Rs.1000 spent on products & services at all Spa Ceylon boutiques & spas. Emerald members are unable to redeem the points at this tier. You can enter to the Platinum Rewards tier by earning 1000 points within 4 months.

To enter to Platinum Rewards tier, simply spend a minimum of Rs.20,000 on a single bill at any Spa Ceylon boutique or spa and start earning points. Platinum members earn 100 points for every Rs.1000 spent on products & services at all Spa Ceylon boutiques & spas. 1000 Spa Ceylon Platinum Rewards Points = Rs. 1000. Points collected may be redeemed for spa products, spa rituals & gift vouchers at all Spa Ceylon boutiques & spas.

If you are a Flysmiles member, you may also convert your rewards points to Flysmiles miles to redeem free Sri Lankan airlines air tickets & upgrades! 10 Spa Ceylon platinum rewards points = 1 flysmiles mile

You can upgrade to Titanium Rewards by earning a minimum of 25,000 rewards points within 12 months and get further rewarded with the exclusive titanium rewards card offering 50% more rewards points & a host of other extra benefits.

Membership Category Points per every Rs. 1,000 nett spend
Classic Rewards No points
Emerald Rewards 25 points
Platinum Rewards 100 points
Titanium Rewards 150 points

Terms & Conditions

• Spa Ceylon Wellness Club and the Spa Ceylon Mobile App is a property of SPA CEYLON Pvt Ltd and the membership is non-transferable.
• All operations relating to the Membership programme are governed by Spa Ceylon.
• Membership is restricted to Sri Lankan citizens & resident visa holders only. Guests need to have a Sri Lankan registered mobile number to enter to the membership programme.
• Upon entering to Emerald & Platinum, Spa Ceylon Customer service will contact the new members for the contact details verification. Until contact details are verified, membership status will not get activated to redeem points.
• Mobile App is essential to present to earn and redeem points.
• Points will be added to the Rewards accounts based on the applicable Rewards Structure.

Rewards Membership tiers Entry requirements Points earning logic
Classic Rewards Download the Spa Ceylon mobile app & register Not eligible for points
Emerald Rewards Spend a minimum of Rs.5,000 on a single bill at any Spa Ceylon boutique or spa. (Bill value should be between 5,000/- and 19,999/-) 25 points per each 1000 spent
Platinum Rewards Spend a minimum of Rs.20,000 on a single bill at any Spa Ceylon boutique or spa

or

Upgrade to Platinum from Emerald by earning 1,000 points within 4 months.
100 points per each 1000 spent
Titanium Rewards Upgrade to Titanium from Platinum by earning 25,000 points within 12 months.
(Total earned points)
150 points per each 1000 spent

• Members will not be eligible for Rewards Points when the full or partial payment is done via loyalty points or gift certificates.
• Members will not be eligible for Rewards Points when any other offer is added to the Invoice.
• Points earned can only be redeemed at Spa Ceylon outlets as per the applicable redemption structure & cannot be exchanged for cash.
• Minimum redemption value is 1,000 points = Rs.1,000 and redemption can be done in multiples of 1,000.
• Points cannot be redeemed on the day of joining the Spa Ceylon Wellness Club.
• Minimum 1,000 points account balance is required to retain membership status for Platinum and Titanium Rewards members.
• Membership is valid for 12 months period from the date of joining.
• Emerald Membership will get downgraded if there’s no transaction for a period of 12 months.
• Platinum Membership will get downgraded if the total spent for a period of 12 months is less than 60,000.
• Titanium Membership will get downgraded if the total spent for a period of 12 months is less than 120,000.
• Mobile App may take upto 24hrs to update the earned points.
• Spa Ceylon reserves the right to accept or decline the use of the membership at any point.
• On registering with the mobile app, applicants agree to be notified of special offers & promotions at Spa Ceylon through the contact details given.
• Spa Ceylon reserves the right to terminate this rewards programme at any time without prior notice.
• All existing Platinum rewards members will be moved to Spa Ceylon Wellness Club – Platinum tier with the remaining account balances. If the Platinum member has not provided a correct mobile number, they should contact info@spaceylon.com to transfer their accounts.
• All existing Platinum Rewards members with Physical cards have to download the mobile app before 31st of October 2018. Physical cards will be discontinued from 1st of November 2018 onwards.
• Members should inform Spa Ceylon in case any changes happen to Mobile Number and Email address used for member registration.
• Membership is for personal use only and we may in our sole discretion refuse any applications or terminate a membership and/or cancel or reduce points at any time if we consider your transactions to be excessive and/or are for commercial or non-domestic purposes or subject to onward sale or delivery.
• Only the mobile number using on the phone can be used for the mobile app registration.

Terms & Condition for the Rewards Member Birthday offer

• Offer is for a complementary Luxury Foot Ritual for 60 minutes
• Offer is applicable only for Platinum and Titanium Rewards members only.
• In order to be eligible for the birthday offer, new members have to be active for a minimum of 6 months with a minimum spent of Rs.10,000.
• In order to be eligible for the birthday offer, existing members have to be active with a minimum spent of Rs.25,000 during the last 6 months.
• Offer is valid for the day of member’s birthday & 2 days after. Offer is not valid on Saturday, Sunday & Public Holidays.
• A message will be sent to the customer mobile app indicating the birthday offer; this will get expired after the validity period.
• Prior reservation is required & inform member to mention reservation is for the “Birthday Offer”.
• Received birthday coupon (mobile app) has to be present at the presented at the reception in order to claim the offer.
• Offer cannot be claimed at Resort or City Hotel Spas [Mahawali Reach, Negombo Heritance, & Movenpick].